Franklin Covey | Speakers Bureau

The 4 Imperatives of Leadership

Teach your leaders to gain the highest and best contributions of their teams by Inspiring Trust, Clarifying Purpose, Aligning Systems and Unleashing Talent.

Employee Engagement: Translating Potential into Performance

Great leadership overcomes economic challenges.  Approaching your employees as whole people (body/mind/heart/spirit) will transform their potential into organizational results.

Creativity, Collaboration, Conflict Resolution

Based on the forthcoming book by Dr. Stephen R. Covey titled “The 3rd Alternative”, self disciplined leaders can achieve new and innovative outcomes through improved communication and trust with their colleagues.

Building Business Acumen

Understanding the five universal parts of business (cash, margin, velocity, customers and growth) can align all your employees toward your key business and financial goals.

The 5 Choices to Extraordinary Productivity

• Buried Alive: Human Productivity in the 21st Century
• How to do More With Less: Increasing Personal, Team and Organizational Productivity
• Increasing Workforce Productivity: Decision, Attention and Energy Management

TDD (Technology Distraction Disorder)

Learn to leverage technology as a rocket booster not a boat anchor to massively improve your productivity.

Whole Person Productivity

Bring your full capacity to work and life by engaging the body, mind, heart and spirit.

How organizational change can increase energy rather than deplete it

A synergistic approach to innovation and creativity.

Leading Change

Successful change efforts involve alignment of vision, systems, talent and trust.

Leading at the Speed of Trust

Building a high trust culture can be your key strategic advantage in the marketplace. Or your competitors.

The 13 Behaviors of High Trust Leaders

Learn the behaviors common to high trust leaders and close the trust gaps that exist in your organization.

The Trust Tax vs The Trust Dividend

Your organization likely is experiencing hidden trust taxes such as slowed productivity, diverted resources and missed opportunities. Instead reap trust dividends including speed to market, better execution and heightened loyalty.

The 4 Disciplines of Execution

Achieving a culture of execution often requires changing the behaviors and mobilizing the efforts of large numbers of people to achieve your  goals. World-class executors employ  4 clear disciplines to focus on the organization’s wildly important goals.

Breakthrough Results with The 4 Disciplines of Execution

Changing the behaviors and mobilizing the efforts of large numbers of people will ensure the achievement of your wildly important goals.

The Power of Focused Execution: From Leadership to the Frontline

Creating an culture of execution requires focusing on the wildly important, acting on the lead measures, keeping a compelling scoreboard, and creating a cadence of accountability.  

K-12: A New Paradigm of Leadership to Strengthen School Culture and Increase Academic Achievement

Learn a new approach to teaching leadership principles to staff and students. Academic achievement will soar as they begin to take responsibility for their own educational and personal progress.

K-12: Transform Every Student Into a Great Leader and Decrease Discipline Problems

Imagine if every student had the communication skills and self-confidence to be able to resolve their own conflicts before they escalate to the administrative level. Learn how win-win thinking and other leadership skills dramatically impact discipline problems in schools.

K-12: Unleash the Greatness in Your Teachers and Students

Tap into the greatness and unique contribution of every teacher and student. Learn how The 7 Habits of Highly Effective People will increase the self-awareness and effectiveness of teachers. In addition, learn how the 7 Habits can help teens succeed in school, wisely handle peer pressure, build self-esteem, resist addictions, and unleash their potential.

K-12: Create a High Trust Culture in your School

“Trust is the one thing that changes everything” (Stephen M. R. Covey). Learn how to evaluate teacher effectiveness and move teachers toward instructional delivery strategies that will lead to high trust and high performance in their classrooms.

K-Higher Ed: Apply Leadership Principles to Unify Staff and Drive Results

Learn how to get staff buy in on top organizational goals and objectives by equipping them with a common leadership language.  

The 7 Habits of Highly Effective People

Personal and interpersonal leadership are foundational to organizational results. By focusing on self mastery, self discipline and team communication, your employees will drastically increase their contributions and execution of your key business goals.

Becoming a Catalyst of Change – Taking Initiative in Your Organization

Focusing on things you can control, vs things you cannot  will multiply your influence among your team and throughout your organization. Learn FranklinCovey’s  Circle of Influence/Circle of Concern methodology to eliminate victim thinking and create proactive, and visionary leaders.

How to Create Your Ultimate Job and Make an Extraordinary Contribution

The ultimate challenge: Getting (or keeping) a great job now and enjoying a great career for life. Learn to look at the contribution you would like to make through the lens of your unique talents and passions, and define your current-role contribution in a way that’s a win for you and your organization. 

Your Customer Service Metrics are Not Right!

The case for improved customer service metrics across every chain

Most customer service data is not representative of your customer base and is in fact skewed toward your most loyal customers Learn a step-by-step process for correctly gathering data that represents the views of all your customers and most vitally, how to act on it.

Making NPS Work in Your Organization

Thousands of organizations have adopted The Net Promoter Score (NPS) as “the one number they need to know” to manage their customer relationships. Many organizations however, stumble when trying to execute the NPS concept within their organization.  Learn when to use NPS, when to use other metrics, how to appropriately survey your customers to get the most accurate representative sample, and then how to take this data and make improvements at the frontline.

Winning Customer Loyalty

The 7 Habits of Outstanding Customer Service

Winning your customers’ loyalty requires a permanent change in the way your people see themselves – which then changes the way they interact with customers. Learn the seven core habits that each employee and leader needs to develop in order to consistently delight customers.

How to Execute Loyalty at the Frontline

Creating a culture of customer service through execution

People may know what to do, but in the whirlwind of day-to-day work, too often leaders and teams lose focus on what is most important, and get distracted by what feels most urgent. To change a culture, you must change the behavior of your leaders. Understand the seven effective behaviors of your best leaders and how to institutionalize them throughout your organization.

Leveraging Differences for Greater Results

Reducing conflict, mistrust, and misunderstandings in a diverse workforce is key to reaching unparalleled results.

Beyond simple tolerance: Embracing diversity

Imagine an organization where uniqueness is sought out, embraced and celebrated as an irreplaceable contribution.

Don't Miss Half Your Market: Selling to Traditionalists, Baby Boomers, Gen Xers, and Millennials

Today you must understand Traditionalists, Baby Boomers, Gen Xers, Millennials and other emerging groups as they all think, act, communicate, vote, dress and buy differently. Learn how to market to the multiple generations in light of their vast differences.

Leading Across Multiple Generations: Helping Traditionalists, Baby Boomers, Gen Xers, and Millennials Get Past the Differences and Get Stuff Done

Today you must understand Traditionalists, Baby Boomers, Gen Xers, Millennials and other emerging groups as they all think, act  and communicate differently. Not understanding these differences creates conflict, slows productivity and lowers trust. Learning to embrace and leverage the differences allows you to become a trusted advisor to each of the generations.

The Art of Selling: How selling intent builds or destroys trust

Plainly put: Your intent counts more than your technique. Learn to develop pure intent in your sales engagements.

Ask, Don’t Tell - Asking Effective Questions

Drawing from Habit 5: "Seek first to understand, then to be understood" means learning to truly "peel the onion" in your client interactions.

Move Off the Solution: Qualifying, Creating and Advancing New Opportunities

In a challenging economy, developing new business opportunities is key to every sales organization. Learn to check your solution and define the opportunity.